1. Introduction
Protect and Ride ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://protectandride.com, and make purchases from us. This policy is compliant with European data protection standards and is designed to provide clarity on how we handle your data.
2. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, address, email address, phone number, payment details, and other information you provide when you make a purchase or create an account.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Information
We collect data from and about you through:
- Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by mail, phone, email, or otherwise. This includes personal data you provide when you create an account, purchase our products, subscribe to our service, request marketing to be sent to you, or give us feedback.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including Shopify, which hosts our website.
4. How We Use Your Information
We use your personal data to:
- Process Orders: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
- Manage Your Account: To manage your account, including registrations, orders, and returns.
- Improve Our Services: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- Marketing: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. We may also use your data to make suggestions and recommendations to you about goods or services that may be of interest to you.
- Compliance: To comply with our legal obligations, including tax obligations and reporting requirements.
5. Disclosure of Your Information
We may share your personal data with:
- Service Providers: Including Shopify, for hosting our website, and third-party payment processors.
- Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities: Where we are required to comply with legal obligations or enforce our terms and conditions.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
7. Your Rights
You have the right to:
- Access: Request access to your personal data.
- Correction: Request correction of the personal data that we hold about you.
- Deletion: Request deletion of your personal data.
- Objection: Object to processing of your personal data where we are relying on a legitimate interest.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request the transfer of your personal data to you or to a third party.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Protect and Ride
Email: customerservice@protectandride.com
Thank you for trusting Protect and Ride with your personal information. Ride safe and gear up right!